Terms & Conditions

General Terms and Conditions

These terms apply to all users of the domain yesouicare.com and its sub-domains (henceforth: the site).  The Terms and Conditions will be valid for all your future transactions with Yes Oui Care  and visits to the site.

Yes Oui Care   reserves the right to revise these terms and conditions. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.


Yes Oui Care  does not guarantee that all items included in the web shop are in stock at the time of your order. In the event that an item is unavailable, Yes Oui Care will contact you shortly by phone or by e-mail. Yes Oui Care cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Yes Oui Care may, at any time, amend the content of the site. Although Yes Oui Care strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, Yes Oui Care will give you the option of placing a new order with the correct price or canceling your order.

Yes Oui Care, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organizations. In situations where Yes Oui Care acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Yes Oui Care cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. Yes Oui Care cannot guarantee problem-free, uninterrupted, and secure access to the site. 


Copyright Permission Notice

Copyright in the documents provided in this site (including, without limitation, the trademarks of Yes Oui Care  , logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Yes Oui Care and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Yes Oui Care  You may not modify the material in any way, without the prior written permission of the copyright owner. 

Except as expressly stated in this legal notice, any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

For press inquiries, please view our contact pages at www.yesouicare.com.


Our trademark  includes  (amongst others) the Yes Oui Care  name and logo. This trademark may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.

Privacy policy

All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring  the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to Yes Oui Care . Your personal data may be disclosed to third parties only when it is necessary to fulfil the purposes described above.  If you wish to end your subscription to Yes Oui Care , you may make the changes in your account settings or send an email to info@yesouicare.com. State your name and email address and a short description of the matter in the email message.

You have the right to review  your information on file at any time. This can be accessed by  emailing info@yesouicare.com. If the data is incomplete or incorrect, you have the right to have the information corrected.

All customers paying by card are subject to validation checks. Yes Oui Care  reserves the right to delay any order if fraud is suspected.

For security reasons, we do not store any payment information in our database.


Yes Oui Care  use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. For security reasons, we do not store any payment information in our database.

Cookies are used on the site to improve your browsing experience. In addition to use for statistical purposes, a cookie identifies your computer and allows the site to recall your personal settings.

You browser can be set to send  a notification when a cookie is activated. This allows you to deny use of this cookie or to delete  the cookie at the end of your visit. The web shop cannot be accessed if cookies are disabled.

The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.

Violation Of Rules
Yes Oui Care  reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.

Individuals violating the restriction of password-protected areas of the site may be subject to prosecution. 


In case of Force Majeure, Yes Oui Care ’s obligations will be suspended. The contract between you and Yes Oui Care can, in such cases, be partially or fully terminated by yourself or by Yes Oui Care . A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

Under such circumstances, Yes Oui Care  will attempt  to resolve all issues in a timely manner.

Governing Law

These terms of use are complied in accordance with Indian law and the Indian courts will have exclusive jurisdiction for any dispute under this agreement.

The laws of your country may differ from India and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.



How long will my order take to arrive?  ( Example - India)

On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
To check the delivery time in different cities across India,please refer to the information below:
Delivery within 2 business days
Your order will typically reach your doorstep within 2 business days if it is being shipped to the following areas:
Delhi NCR (Delivery within 24 hours in select locations)

Metros or cities given below:

Bengaluru Bhubaneswar Ahmedabad Chennai Gandhi Nagar Cuttack Delhi/NCR Lucknow Nagpur Hyderabad Patna Pune Kolkata Ranchi Vadodara Mumbai  etc etc

Delivery in 2-5 business days
For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 5 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

Delivery abroad :
Allow 4-5 working days .