Delivery & Shipping

All orders are processed and distributed from our Delhi office and subject to payment clearance and stock availability. A preliminary confirmation will be sent by email when your order is placed.  Once your package is shipped we will send you a second email with a final confirmation and instructions on how to track and collect it. All orders are shipped with registered  international courier companies ( Ups , Fedex ... ), please allow for 5-10 days for handling and shipping

We are unable to redirect orders once items have been dispatched. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization or destination customs clearance. In case of any technical difficulties regarding the quantities in stock we reserve the right to cancel your order

We cannot be held responsible for any delays in shipping due to strikes , public holidays ...


The cost of shipping and handling charges may vary depending on the product, packaging, size, volume and other considerations. Shipping and handling charges are communicated to the consumer at the time of departure of the goods.

Yes Oui Care supports shipping charges  for purchases within India.

Shipping costs for  international  clients will be charged to the customer for purchases below $ 150 / Euros  .

Duties & Taxes for International Orders

Duties & Taxes for international orders are not included in the Shipping Charges .  Most countries charge duties on imported items which are levied at the time of port entry and they vary from country to country. All such duties and taxes are to be paid to the shipping agency (DHL, FedEx etc.) at the time of your order delivery upon submission of invoice by our shipping agent.

Shipping in India: Octroi charges:

Some state governments of India levies the octroi charges when the product enters the state.
At present, Nagpur, Sangli, Dombivili, Nasik, Mumbai, Pimpri & Chinchwardi, Kothrud (Pune), Ahmednagar, Pune, Akola are Octroiable cities.
As per our shipping policy, octroi charges are payable by customers.

For domestic buyers, orders are shipped through registered domestic courier companies

Shipping Internationally:

International shipping costs are based on a combination of the following:
Weight and dimensions of package.
Method of shipment such as Ground, Next Day Air.

The location we  are shipping to (also called the destination country).

Costs can be considerably higher for international destinations.

Generally, buyer may pay additional costs such as duties, taxes, and customs clearance fees. For example, international rates do  not include  customs clearance .

An "extended area surcharge" may apply to our buyers depending on their international locations.

Note: This shipping information is provided to you for general information purposes and may not be applicable or accurate for shipments processed with some carriers or for goods shipped across certain international borders.


We always insure international shipments with our carrier providing automatic coverage. These insurance regulations may vary  for each country.